Privacy Policy

Last Updated: September 2025

At GoIPTVMax, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website goiptvmax.com and our IPTV services.

1. Information We Collect

When you use our website or purchase our services, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing details.

  • Account Information: Login credentials for accessing IPTV services.

  • Payment Information: Processed securely by third-party payment providers (we do not store credit card details).

  • Technical Information: IP address, browser type, device details, and usage logs.

2. How We Use Your Information

We use your data to:

  • Process and deliver your IPTV subscription.

  • Provide customer support via email or WhatsApp.

  • Improve our website and services.

  • Send service updates, promotions, and important notifications (you can opt out anytime).

  • Prevent fraudulent activity and ensure account security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share limited information only with:

  • Payment processors (for transactions).

  • Service providers who help us deliver IPTV services.

  • Legal authorities if required by law.

4. Data Security

  • We use SSL encryption and other security measures to protect your personal data.

  • Your payment details are handled by secure, PCI-compliant payment providers (e.g., PayPal, Stripe).

  • While we take all reasonable steps to protect your data, no system is 100% secure.

5. Data Retention

  • We retain your personal data only as long as necessary to provide our services.

  • You may request deletion of your data by contacting us (see section 8).

6. Cookies & Tracking

  • Our website uses cookies to improve user experience, analyze traffic, and personalize content.

  • You may disable cookies in your browser settings, but some features may not function properly.

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Request deletion of your personal data.

  • Opt out of marketing emails at any time.

To exercise these rights, contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: firetv@gofiretv.com
📱 WhatsApp: +44 7874 192037

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.